WIIN Learning Platform
- Transform Business Impact (navigate to Envision Sustainable 10X Impact and Customer Persona/Journey Canvases)
- Generate Business Impact (navigate to Improve Customer Experiences and Customer Journey Maps)
- Welcome, Home and Is the Pain Great Enough? pages of The Social Impact Foundation website
Three Families
The Family of Negative Emotions (goal is to reduce and eliminate)
The Family of Positive Emotions (goal is to increase and sustain)
The Family of Loyal Promoters (goal is to build and grow)
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